Indistinguishable Work Rant #4000

I called in today to find out my hours for Wednesday. I didn't have them written down. Of course the conversation turned to scheduling the Thanksgiving holiday week and that's when everything blew up and the conversation ended with a looonnngggg awkward silence.

I work at a retail job. You know, if your career goal is to manage your own store or work you way up through a company to CEO or something, that's great. What bothers me is when managers try to force everyone on staff to think of their jobs as the MOST IMPORTANT THING IN THEIR LIVES.

I work 3-5 days a week. This job has a good deal of importance to me right now because it's my only job. We have some people, though, who are in high school or who are just using this job as a supplemental income for their full-time job. They shouldn't have to worry about this job being intrusive on their everyday lives. It shouldn't be a priority to them.

But our company tries to force them to feel like it's a priority. One of the "rules" we have is that you can't expect a set schedule, and you also can't expect weekends off. But you know, if you have a forty-hour job you've worked at for ten years and you're used to having weekends off, or you're used to a set schedule, it might be hard going to get used to being told "no" when you ask for a lot of days off. But on the other hand, you were hired to only work 1-2 days a week anyway, so as long as you're doing that, and as long as there are others who are willing to work the days you're not willing to work, there should be no problem.

And this is what I argued today, because we have an employee who works a full-time job where she has had weekends off for the past ten years or so and she is used to certain traditional vacations and such. She doesn't always request weekends off, but at this time of the year, with extended holidays and traditions, she has requested a good number of days off (still giving us leeway to schedule her 1-2 shifts each week, though). But she isn't working any weekend day in November. She has told us she's almost completely open in December to make up for this. What's the problem, right?

It's a huuugggeee problem to the company. Because we have to look at this as a business, you know. And if our needs say you can't go on your traditional Thanksgiving trip for no other reason than we think you should be forced to work at least one weekend in November, then you'll just have to suffer. We never promised you'd get days off if you request them.

My manager and I got into a huge (but calm) argument where she tried to remind me that she can't be worried about the other coworker's perspective, but has to think about our needs. But you know what? We don't need her to work any of those weekends. We have plenty of people who are available and WILLING to work those weekends. This is nothing more than the company's power play, underscored by my manager's words of "I can't give [the coworker] the upper hand." And I just interrupted her after a while and said, simply, "I don't agree." And I repeated it after she tried to convince me a few more times and then there was awkward silence which she ended by saying, "So you just needed your schedule," and my reply of "Yep."

I'm just so tired of hearing the words "This is retail." So the fuck what? And furthermore, exactly! I really, really don't have what it takes to care about a business like this.